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Welcome to eBay for Business!
On this week’s episode, we focus on shipping and packing for the holidays. As always, The Buzz covers topics of conversation in the Community and on social media. In the Main Story eBay Seller Joey Ruffalo helps us further explore best practices for shipping and packing. On Inside eBay Cindy Aknin from eBay’s Trust team tells us about return strategies for the holidays. New eBay VP Sam Bright has an announcement about eBay’s Jargon Jar, and we’ll hear from Heather Bizzell, Director of Retail Channel Marketing at UPS on shipping and packing for the holiday season.
To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at podcast@ebay.com.
00:01 - Intro
02:22 - The Buzz
11:09 - The Main Story - Holiday Shipping & Packing w/ Joey Ruffalo
21:04 - Inside eBay - Returns with Cindy Aknin
29:44 - UPS - Interview with Heather Bizzell, Director of Retail Channel Marketing, UPS
38:45 - Special - Jargon Jar w/ Sam Bright
45:31 - Outro
Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements (ebay.com/announcements)
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Protection - ebay.com/sellerprotection
eBay System Status - ebay.com/sts
UPS - ups.com
eBay Returns - ebay.com/returns
Holiday Jargon Jar - ebayinc.com/holiday-jargon-jar
What is with the zero feedback bidder epidemic? - https://community.ebay.com/t5/Selling/What-is-with-the-zero-feedback-bidder-epidemic/m-p/29348986#M1346634
Angry 3 day weekend customers - https://community.ebay.com/t5/Selling/Angry-3-day-weekend-customers-LoL/m-p/30413114#M1510137
Main Reasons eBay Businesses Fail? - https://community.ebay.com/t5/Selling/Main-Reasons-eBay-Businesses-Fail/m-p/30105973#M1464988
eBay Seller - Joey Ruffalo
ecom101 Podcast - https://podcasts.apple.com/podcast/id1470936529
#ebaypodcast
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