Podknife - eBay for Business - Ep 45 - Why Awesome Customer Service Matters by eBay for Business

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eBay for Business - Ep 45 - Why Awesome Customer Service Matters

Podcast |: eBay for Business
Publisher |: eBay
Media Type |: audio
Podknife tags |: Advice,; Business,; Careers,; Entrepreneurship,; Interview,; Management & Marketing
Categories Via RSS |: Business,; Entrepreneurship,; Management
Publication Date |: Jun 18, 2019
Episode Duration |: 00:48:48

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week we’ll talk about customer service, and why it’s important to help convert sales. In the Main Story we speak with eBay Sellers Bill Ingersoll and Eddie Latham and learn about their customer service strategies. On Inside eBay we’re joined by eBay’s own Jody Newsome, Director, Buying and Selling Customer Experience from the Global Customer Experience team. Of course, we’ve got The Buzz, and we answer your seller questions.

To have your questions answered on eBay for Business, call us at 888 723-4630 or email us at podcast@ebay.com.

00:01 - Intro

02:10 - The Buzz

07:20 - The Main Story - Customer Service Strategy with Bill Ingersoll and Eddie Latham

28:21 - Inside eBay - Customer Service with Jody Newsome

38:47 - Calls / Questions

45:01 - Outro

Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line

eBay.com/community

eBay.com/communitychat

eBay.com/meetups