Only 20% of teams are operating at their full potential! What getms in their way? Poor emotional intelligence. Author Kerry Goyette shares her research and experience when it comes to building high performing teams that can collaborate effectively, especially through crisis situations. Plus we dive into the trickier people stuff issues: dealing with narcissists, psychopaths, and power hungry leaders. 👉🏼 Want to share your experience? Ask a question? Share a resource? Jump on our podcast Facebook page here: https://web.facebook.com/zoerouthpodcast Why you should listen: *Learn why some people triumph from adversity and others don’t and what you can do to be on a winning side *How to label and overcome the 6 key derailers *How to develop self awareness in yourself and others We explore: *How to deal with narcissists and psychopaths at work *How to raise the collective IQ of a team through effective emotional intelligence *Where to start to become a team working at their full potential *How to embed feedback loops *** SHOWNOTES: About Kerry: Kerry Goyette is the Founder and President of Aperio Consulting Group, a firm that utilizes workplace analytics and research-based strategies to build high performance teams. Kerry’s work has been featured in the Harvard Business Review, Fast Company, Forbes, and elsewhere. Her new book, The Non-Obvious Guide to Emotional Intelligence, was selected as one of the “Best Business Books for Summer 2019” by Forbes. Kerry has consulted for organisations around the world and is an international speaker with the popular TEDx talk, "Stop Trying to Motivate Your Employees.” She was the keynote speaker at the Global HR Inside Summit in Vienna, Austria and the keynote speaker at the 2018 Best Employers Awards in Barbados. She is a Certified Professional Behavior Analyst and Certified Forensic Interviewer with postgraduate studies in Psychometric. She serves on the University of Missouri MBA Advisory Board and co-leads the Centennial Investors Research Task Force, studying predictors of entrepreneurial success. *** Related Episodes: E126 - How to Be Wise, Compassionate and Peaceful - Cindy Wigglesworth https://www.zoerouth.com/podcast/cindywigglesworth E120 - You Can't Ignore Your Past! Mental Fitness for Men with Greg Gillies https://www.zoerouth.com/podcast/greglifecoachformen E82 - How to Spread Inspiration Like https://www.zoerouth.com/podcast/viral-leadership *** About your podcast host, Zoë Routh: Zoë Routh is one of Australia’s leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical. Zoë is the author of three books: 'Composure - How centered leaders make the biggest impact', 'Moments - Leadership when it matters most' and 'Loyalty - Stop unwanted staff turnover, boost engagement, and build lifelong advocates." Zoë is also the producer of the Zoë Routh Leadership Podcast. www.zoerouth.com