Students with disabilities often face a tough time getting the services they need at school. When they can't get them, many families seek help from the federal government. And, right now, the Department of Education is swamped with a record number of discrimination complaints. The backlog is leaving families across the country waiting months, even years, for help. NPR's Jonaki Mehta visited one such family, in central Georgia For sponsor-free episodes of Consider This, sign up for Consider This+ via Apple Podcasts or at plus.npr.org.Email us at considerthis@npr.org.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy