Developing a Voice of the Customer mindset | Alex Genov on Engati CX
Podcast |
Engati CX
Publisher |
engati
Media Type |
audio
Categories Via RSS |
Technology
Publication Date |
Dec 15, 2020
Episode Duration |
00:26:17

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwP... Blog link: https://engati.com/blog | Subscribe now.

Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content

Alex Genov, Head of Customer Research, Keynote Speaker, Advisor talks to us about the challenges that Market Research is facing in terms of Data management and advanced technology and tells us about the the #1 thing that organizations should do to dramatically improve their CX.

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#EngatiCX #digital #CX #marketresearch #customerexperience"

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