Building a truly integrated, virtual-first, but hybrid care delivery ecosystem is a transformative trend. In this episode, Adeel Malik, CEO and co-founder of Clearstep, an AI care navigation company transforming healthcare, delves into the challenges, solutions, and necessity for health systems to deploy technology for better access. Clearstep supports health systems by providing an AI-assisted consumer lens, ensuring efficient and accurate healthcare access. The core use case involves helping people through appropriate care based on symptoms, optimizing clinical presentation, and considering factors such as network, proximity, and online scheduling. In this conversation, Adeel discusses Clearstep's resilience during COVID-19, growth in 2020-2021, and adaptation during the 2022 economic downturn, emphasizing the significance of true product-market fit and advocating for a technology and consumer-first approach in the industry. Tune in and learn how Clearstep's AI is reshaping healthcare navigation, addressing economic challenges, and ensuring optimal care delivery! Resources:  Watch the entire interview here. Connect with and follow Adeel on LinkedIn here. Learn more about Clearstep on LinkedIn and their website. You can also contact Adeel via email at Adeel@Clearstep.health