Podknife - Data-Driven Customer Centricity with Dominic Constandi, ZoomInfo by Flourish CX

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Data-Driven Customer Centricity with Dominic Constandi, ZoomInfo

Podcast |: Flourish CX
Publisher |: Zoomin Software
Media Type |: audio
Podknife tags |: Business,; Design,; Interview,; Management & Marketing,; Technology,; User Experience
Categories Via RSS |: Business,; Management,; Marketing
Publication Date |: May 12, 2022
Episode Duration |: 00:30:19

Dominic Constandi, Chief Customer Officer at ZoomInfo, says you need to hone in on metrics rather than take them at face value.

In this episode, you’ll hear how he looks at metrics like a pyramid. At the bottom is the preliminary data and at the top is the true story of what value customers are deriving from your products.

How do you reach the peak? Listen in to find out.

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