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CX Ownership, Accountability, and Delivery with Bill Staikos, Medallia
Podcast |
Flourish CX
Publisher |
Zoomin Software
Media Type |
audio
Categories Via RSS |
Business
Management
Marketing
Publication Date |
Jun 23, 2022
Episode Duration |
00:34:31

Does everyone in your organization, from an intern to the CEO, know how what they do on a daily basis affects your customers?

Bill Staikos, SVP, Evangelist, and Head of Community Engagement at Medallia, says understanding how you’re accountable to the customer is key to creating a truly customer-led culture.

In this episode, you’ll learn how to get everyone in your company engaged in CX and thinking with a “do right by the customer” mindset.

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