Customer Success = Customer Outcomes + Customer Experience | Aaron Thompson on Engati CX
Podcast |
Engati CX
Publisher |
engati
Media Type |
audio
Categories Via RSS |
Technology
Publication Date |
May 26, 2021
Episode Duration |
00:39:56

Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/ Blogs: https://engati.com/blog

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https://www.engati.com/cx-community/customer-success-and-employee-success-model

Aaron Thompson, Chief Revenue Officer at SuccessHACKER and Customer Success Connector tells us how do businesses reduce churn with better product adoption. He also talks about all that we need to know about customer success and the model on how CS is related to Employee Success.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

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