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Submit ReviewConflict is inevitable, but most of us were never taught skills to help us find our way through the dark corridors of this house called “Conflict.” This month’s coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict House.
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Tom references the book “Difficult Conversations: How to Discuss What Matters Most” by Stone, Patton and Heen, from the Harvard Negotiation Project.
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Until next month, stay healthy and be well.
Tom and The Look & Sound of Leadership team.
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