Purdue University cuts access to streaming services while in class. A caller hopes to make the missing compass direction needle re-appear in Google Maps and avoid screen "burn in" problems with his tablets. A Direct TV user tells how he was able to save money on his service by canceling service and re-establishing in his spouse's name. Facebook employees found storing user passwords in plain text without encryption. A caller tells his experiences "cutting" the cord using over the air channels and a Tablo video streaming and recording device with a subscription TV guide list service. We help a potential cord cutter by explaining that Internet connection is still needed to access streaming content from providers. We also talk about the best over-the-air antennas to use when cord cutting. A tech specialist seeks help for a doctors office after specialized medical software will not print after a software update. A listener learns the purpose of ICC files (International Color Consortium) for his printer and monitor. These files ensure that colors are accurately represented on a printer or monitor. A cord cutter wonders if a wireless or wired connection will work better for streaming when cutting the cord.