A listener seeks advice on the value of purchasing a Samsung tablet. A caller wonders why his computer backups to an external drive are taking up so much disk space. Another listener with an external hard drive wonders why the drive will not work when plugged into different computers. We discuss options for professional data recovery. Apple and Samsung fined in Italy for slowing down older phones. A Dell laptop user has problems with a beeping computer and black screen when the system starts up after changing RAM memory. A user with problems configuring OpenDNS on his router gets help on how to configure OpenDNS on each individual computer instead. A Windows 10 user with an audio driver problem that is intermittent gets a surprising solution--update his *video* driver.