Podknife - Chatbot Vacations - Pranas Kiziela, Eddy Travels - Voice Tech Podcast ep.034 by Voice Tech Podcast

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Chatbot Vacations - Pranas Kiziela, Eddy Travels - Voice Tech Podcast ep.034

Podcast |: Voice Tech Podcast
Publisher |: Carl Robinson
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Data Science,; Education,; Interview,; Machine Learning,; Technology,; Voice
Categories Via RSS |: Education,; How To,; News,; Tech News,; Technology
Publication Date |: Aug 12, 2019
Episode Duration |: 00:16:21

Episode description:

Pranas Kiziela is the CTO of Eddy Travels, a personal travel advisor that connects travellers with travel products and services. Eddy Travels is available in popular chat apps like Messenger, Telegram, Viber and Slack, and supports both text and voice based interaction.

We discuss the benefits of booking travel though a conversational interface, and the big voice-AI opportunities in the travel space right now. We tackle some of the major design considerations faced during the product build, including the limitations of the big chatbot platforms, the different challenges of working with voice and text, and how to incorporate a bot into a text conversation between two humans.

We also spend some time discussing the technical aspects, including the story of why Eddy Travels started with DialogFlow but later migrated to RASA NLU. We cover the many advantages of using an open-source framework, specifically much greater control over training the NLU models, unit testing and source control, and model management capabilities. It's a wide ranging conversation that has something for everyone, and will make you want to book your next holiday! This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech Pro https://voicetechpodcast.com/pro

Highlights from the show:

Available at http://bit.ly/voicetechpodcast-ep034

Links from the show:

Eddy Travels https://eddytravels.com
Try Eddy Travels on Messenger https://m.me/eddytravels
Eddy Travels on Twitter https://twitter.com/eddytravels
Eddy Travels on Facebook https://www.facebook.com/eddytravels/
RASA https://rasa.com
MLFlow https://mlflow.org
DialogFlow https://dialogflow.com
Telegram telegram.org
Viber https://www.viber.com
Slack http://slack.com

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