Studies have shown that voice-only communication enhances empathic accuracy relative to communication across senses. On this episode you'll hear Rana Gujral, the CEO of Behavioral Signals who was also named one of "10 Entrepreneurs to Follow in 2017" by the Huffington Post and an "AI Entrepreneur to Watch" in Inc. Magazine. Listen as he talks about why voice only communication is so accurate, how his company is focusing on the how of what's being said instead of the what, how machines can be emotionally intelligent, plus how his company is helping businesses create better experiences for its users.

Want the chance to speak at VOICE 2020?  Call for proposals is open until March 2020.  Get them in here!