Alan Joyce’s reign as the boss of Qantas has come to an end. The divisive CEO announced his shock early retirement after 15 years in the role and a turbulent week for the airline as it prepares to fight a war on many fronts, including a consumer watchdog lawsuit and a possible Senate inquiry. Transport and urban affairs reporter Elias Visontay tells Laura Murphy-Oates whether Joyce’s departure can save the airline’s reputation and what it means for the future of what was once one of Australia’s most-loved companies