Bill Cava is the chief product officer and co-founder of Orbita, a voice technology company focused on healthcare. Orbita has worked with hospitals, senior care facilities, pharmaceuticals and companies in other industry segments to implement voice features into their patient / resident interactions and internal business processes. We discuss the triple aim objectives of healthcare providers and how the current delivery model frustrates those goals, but that voice offers some new opportunities to improve patient experience, efficiency and potentially clinical outcomes. We also go into HIPPA regulations and how those regulations constrain the use of Alexa and Google Assistant in healthcare today. Bill earned computer science degrees from UMass and WPI.