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BDTP. Customer Success for Infoproducts with Alex Hillman

Podcast |: UI Breakfast: UI/UX Design and Product Strategy
Publisher |: Jane Portman
Media Type |: audio
Podknife tags |: Business,; Design,; Interview,; Technology,; User Experience
Categories Via RSS |: Arts,; Business,; Design,; Technology
Publication Date |: Feb 26, 2021
Episode Duration |: 01:01:50

Description
iTunes Summary

Today we’re bringing you the first episode of Better Done Than Perfect’s Season 2. Join us for a talk with Alex Hillman, founder of Stacking The Bricks and author of The Tiny MBA. We discuss the company’s conception and philosophy, how they handle customer service, what makes a great course, and so much more.

Please head over to the episode page for the detailed recap and key takeaways.

Show notes

Stacking The Bricks — Alex’s company together with Amy Hoy
Noko, EveryTimeZone — products by Amy Hoy, Alex’s partner
30x500 — Alex and Amy’s flagship product
Indy Hall — Alex’s famous coworking space, now a remote work community
Just F#*!ing Ship — a book by Amy and Alex
Write Useful Books — a book & tool by Rob Fitzpatrick
UI Breakfast Episode 206: Writing Useful Books with Rob Fitzpatrick
Bear — a note-taking app
The Essential Podcasting Guide — a book by Craig Hewitt of Castos
Nathan Barry’s ConvertKit Academy
Mastering ConvertKit — a course by Brennan Dunn available at Double Your Freelancing Rate
Fundamental UI Design — a book Jane wrote for InVision (currently a free course)
BadAss: Making Users Awesome — a book by Kathy Sierra
Follow Alex on Twitter
The Tiny MBA — Alex’s book (use promocode BDTP20 at checkout for 20% off)

Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.

Sponsor

This show is brought to you by Userlist — the best way for SaaS founders to send onboarding emails, segment your users based on events, and see where your customers get stuck in the product. Start your free trial today at userlist.com.

Interested in sponsoring an episode? Learn more here.

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