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BDTP. Email Automation & Customer Experience with Jordan Skole

Podcast |: UI Breakfast: UI/UX Design and Product Strategy
Publisher |: Jane Portman
Media Type |: audio
Podknife tags |: Business,; Design,; Interview,; Technology,; User Experience
Categories Via RSS |: Arts,; Business,; Design,; Technology
Publication Date |: Oct 11, 2021
Episode Duration |: 00:42:00

Description
iTunes Summary

Today we have another episode of Better Done Than Perfect. Listen in as we talk with Jordan Skole, VP of Product Growth at Autobooks. You'll learn why it’s important to consider the entire customer experience, how copywriting can inform design, frameworks for understanding customers and creating email automations, and more.

Please head over to the episode page for the detailed recap and key takeaways.

Show notes

Autobooks — Jordan’s current place of work
Mastering Email Software with Brennan Dunn
UI Breakfast Podcast. Episode 105: Website Personalization with Brennan Dunn
CI/CD — continuous integration and continuous delivery
Customer Experience
Val Geisler, Alli Blum, Claire Suellentrop — helped Jordan scale the conversion copywriting team at AutoBooks
Joanna Wiebe — founder of Copyhackers
JTBD Framework
Miro, Mural — popular visualization tools
Bob Moesta — an authority in the field of JTBD
Demand-Side Sales — a book by Bob Moesta
Hero’s Journey Monomyth
The Hero’s Journey — a book by Joseph Campbell
Follow Jordan on Twitter

Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.

Sponsor

This show is brought to you by Userlist — the best way for SaaS founders to send onboarding emails, segment your users based on events, and see where your customers get stuck in the product. Start your free trial today at userlist.com.

Interested in sponsoring an episode? Learn more here.

Leave a Review

Reviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here’s how.

Please head over to the episode page for the detailed recap and key takeaways.

Show notes

Autobooks — Jordan’s current place of work
Mastering Email Software with Brennan Dunn
UI Breakfast Podcast. Episode 105: Website Personalization with Brennan Dunn
CI/CD — continuous integration and continuous delivery
Customer Experience
Val Geisler, Alli Blum, Claire Suellentrop — helped Jordan scale the conversion copywriting team at AutoBooks
Joanna Wiebe — founder of Copyhackers
JTBD Framework
Miro, Mural — popular visualization tools
Bob Moesta — an authority in the field of JTBD
Demand-Side Sales — a book by Bob Moesta
Hero’s Journey Monomyth
The Hero’s Journey — a book by Joseph Campbell
Follow Jordan on Twitter

Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.

Sponsor

Interested in sponsoring an episode? Learn more here.

Leave a Review

Reviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here’s how.

This episode currently has no reviews.

Submit Review

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