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Cyril Bladier, Sales & Marketing CEO at Business-on-Line talks about Automating B2B Marketing on Engati CX. He says businesses should find opportunities to use automation and a bot can play an important role in customer service. He also mentions that bots can be a game-changer for an organization.
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https://www.engati.com/glossary/customer-centricity
https://www.engati.com/glossary/customer-effort-score
https://www.engati.com/glossary/robotic-process-automation
https://www.engati.com/glossary/natural-language-generation
https://www.engati.com/glossary/chatbots-in-telecom
https://www.engati.com/glossary/language-localization
#CyrilBladier #AutomatingB2BMarketing #EngatiCX
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