Lori Kaplan is a veteran design leader, whose pioneering work includes authorship of the original Macintosh Human Interface Guidelines in the 1980s. In this episode we speak with Lori about how the Atlassian playbook helps both internal and external teams address design challenges, the deep roots of cross-functional collaboration at the company, as well as Lori’s perspective on how attitudes towards design have shifted in recent years across industries.

Takeaways:

• How Atlassian “designs across the seams” with a broad view of the customer
• The habits and rituals of teams within Atlassian that help create better cross-functional collaboration
• How quantitative and qualitative metrics work together to measure the impact of design.