Episode 162: Artificial Intelligence in Business Continuity | Use Cases, Risks, and Our Favorite AI Tools

At the recent DRJ conference in Phoenix, the topic everyone wanted to talk about was AI (artificial intelligence). As tools like ChatGPT become more mainstream, the conversation is shifting to how we can actually use these tools in our industry. In this episode, we’re sharing some of the ways we’re using AI in our business, and how you can better leverage it as a tool for your own business.

AI Tools:

• ChatGPT

• Captions.ai

• Claude.ai

• Prompt to train the AI chat on your business

Some key takeaways from this episode include:

• Different AI tools can do different things. ChatGPT is great for coming up with ideas and written copy, but if you want to summarize or pull the main bullet points from a report, you can use a tool like Claude which can take in PDF files. 

• With ChatGPT, you may be tempted to ask generic prompts like “give me social media topics for a business continuity brand” or “produce a business continuity plan for XYZ,” but the more specific you can be with the prompt, the better the responses you’ll get back. 

• Make sure you don’t use any personal or private information, and be careful about importing documents that aren’t publicly available or contain sensitive information. Always get input from your security team before using any AI tools.

Disaster Recovery Journal:

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Asfalis Advisors:

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Vanessa Mathews, host

Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security.

• Book Mathews as a speaker 

Jon Seals, producerJon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting.