Ethan Zuckerman, a professor of public policy, information and communication at the University of Massachusetts at Amherst and director of the Institute for Digital Public Infrastructure, and the author of Mistrust: Why Losing Faith in Institutions Provides the Tools to Transform Them (W. W. Norton & Company, January 19, 2021), talks about the loss of faith in civic institutions and what history and research show are the best ways for revitalizing and reforming civic life.