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Sarah-Jayne Gratton, Founding Partner, The Influencers talks AI- a new perspective about the new perspective to AI - on Engati CX. She says AI is learned form of intelligence an actual notion of AI - goes back to 2000s, and at that time we had fear of losing jobs, today again we see shift amplified by COVID. We have always been a part of tech every day, but now more than ever. She even says invest more, develop more tech, and also value more parts of the world where education is difficult.

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