Podknife - Achieving success via customer journey mapping

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Achieving success via customer journey mapping - Jim Tincher

Podcast |: Engati CX
Publisher |: engati
Media Type |: audio
Podknife tags |: Artificial Intelligence,; Business,; Interview,; Technology
Categories Via RSS |: Technology
Publication Date |: Sep 23, 2020
Episode Duration |: 00:30:45

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.

Jim Tincher, Founder & CEO, Heart of the customer talks about Achieving success via customer journey mapping on Engati CX. He says that mapping your customers journey is extremely important, to know the various touch-points. He also separates the customer journey map into 3 categories.

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#JimTincher #EngatiCX #customerjourneymapping

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