My conflict work used to center squarely on helping people have the conversations that resolve conflict. As my work has shifted over the last decade to being more about helping people approach conflict in ways that don’t require my presence to be successful, some of what I do is about shifting conflict-related habits. Here’s one approach that can be very powerful.

• Episode transcript
• The "as if" technique
• Ruth Chang's method for making hard choices
• Atomic Habits by James Clear
• More on recurring small wins

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