In this episode, Heather speaks to Cori Burbach, Assistant City Manager, City of Dubuque in Iowa about her what drives her to lead, a back drop to the type of leader that she is and a compelling story of a time when she was not the best leader she could be. Note this has racial undertones, but you will listen and be inspired.

Key takeaways:

• Stand out: be the leader who rolls up your sleeves and gets into the trenches with those you lead
• Understand that what you do or fail to do and what you say impacts those you lead
• There are some workplace issues that cannot be fixed with reading an article or changing a policy
• Focus on doing organizational knowledge transfers so that your learning is not lost on you.
• Get comfortable with being uncomfortable if you want to lead
• Make your relationship with your people personal not robotic
• Figuring out what employees want and helping them is not just good to do, it is strategic, unlocking their potential helps to meet the vision faster
• Find a mentor or a coach on this journey