What’s next for your organization once you’re operating in the cloud? How do you maximize the benefits of the cloud and what does that mean for your IT department? Like many organizations, Capital One made the decision to maximize agility and innovation through digital transformation, but scaling from their initial pilot into organization wide change posed an operational challenge. Join Mark Mathewson, CIO for Retail Bank from Capital One for a view into their journey from launching an initial pilot to expanding the modernization strategy organization-wide. In this session, we’ll cover governance, people and process changes, and offer concrete next steps to operationalize your transformation by enabling your Cloud Center of Excellence (CCOE) teams to be prepared for this change.