In this episode, Heather speakers with Jo-Ann Robertson, CEO of Ketchum, in the UK. Jo-Ann shares with Heather the thing that drives her to lead, you unabashed desire to lead from the front, but with a team, a time when she was not the best version of herself as a leader and the one thing she thinks leaders need Key takeaways:

• All feedback is good. Take it.
• Challenge yourself to grow
• Leaders can change their styles to meet the needs of their people Leaders must demonstrate what they want before they speak it
• Just because someone has more commercial value or brings in more money, doesn’t mean that they are good for the culture