Medical jargon is a thing of the past and health literacy is now en vogue – and can actually save patients’ lives according to our guest, Dr. Lisa Fitzpatrick. We're also joined by Dr. Venice Haynes and Natalie Davis who talk to us about the anxiety, confusion, and fears people across the country have about asking those life-saving health care questions and booking a doctor’s appointment in the first place.

Resources from the episode:

• Dr. Lisa’s interview with The Atlantic on the upside of health care plainspeak: https://www.theatlantic.com/ideas/archive/2020/12/public-health-value-speaking-plainly/617352/ 
• Dr. Lisa on the Street YouTube series: https://www.grapevinehealth.com/media 
• Dr. Lisa’s Washington Post op-ed on how zip codes can determine health outcomes: https://www.washingtonpost.com/opinions/local-opinions/my-southeast-dc-zip-code-shouldnt-be-my-health-destiny/2020/11/17/156a989c-1931-11eb-befb-8864259bd2d8_story.html 
• US of Care Voices of Real Life storytelling project: https://unitedstatesofcare.org/who-we-are/voices/ 
• US of Care Voices of Real Life YouTube series: https://www.youtube.com/playlist?list=PLchtNczPer_8g7icvpiu2gmVNPr9XPENQ 
• US of Care listening project 2020 findings: https://unitedstatesofcare.org/findings-from-deep-listening-and-national-public-opinion-research/ 
• Keep up with US of Care on twitter: https://twitter.com/USofCare 
• Follow Grapevine Health on twitter: https://twitter.com/HealthGrapevine?s=20 

Keep up with David on twitter @CHIDavidSmith. 

Share your feedback!  Email us at costofcare@lemonadamedia.com or leave us a voicemail at 833-453-6662. 

Support for this episode of The Cost of Care comes from Healthline.com, America’s leading digital health brand. Visit healthline.com/costofcare now, and stay connected by following @healthline on Instagram, Facebook and Twitter. Healthline: Powering healthy actions and supporting you on your journey to well-being.

Support for this podcast comes from The Commonwealth Fund, a health care research foundation working to improve the U.S. health system. Visit commonwealthfund.org/costofcare, and stay connected by following us on Twitter, LinkedIn, and Instagram. Commonwealth Fund: Affordable, quality health care. For everyone.

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