In this episode, Heather speaks to Steve Browne, Vice President of Human Resources for LaRosa's, Inc. - a regional Pizzeria restaurant chain in Southwest Ohio with 13 locations and over 1,100 Team Members. Steve shares some insights from his new book HR on Purpose. They also talk a lot about being open to feedback, affirming our employees for their efforts, and making relationships the focus. Key takeaways: Affirm your people enough and tell them that what they do matters Don’t use a report card approach to employee appreciation Enjoy life more instead of thinking of work at work Find out what drives your people instead of telling them what should drive them Talk about life with your people Leadership manifests itself. It’s not a program Own your own mistakes Situational leadership is legitimate You will all enjoy this one.