In this episode, Heather speaks with Greg Wathen, President and CEO of Economic Development Coalition of Southwest Indiana about a recent post on Linkedin from one of his employees that sparked so much attention that that over 3.5 million people view it and many of those responded with admiration. That link is in the show notes at customerfanatix.com/podcast. Heather speaks with Greg about his unique leadership perspective, and he delivers some great advice about how to strengthen our leadership. Key takeaways: Leaders must walk the talk Leaders need to deal with the facts surrounding their people’s personal lives Think from the other person’s perspective Do the little that that mean a lot Allow people to put their best into what they do. Be clear about your goals Celebrate wins