Podknife - #541: [Amazon Connect] Transform your Contact Center by Migrating Your Legacy Interactive Voice Response Flows (IVRs) by AWS Podcast

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#541: [Amazon Connect] Transform your Contact Center by Migrating Your Legacy Interactive Voice Response Flows (IVRs)

Podcast |: AWS Podcast
Publisher |: Amazon Web Services
Media Type |: audio
Podknife tags |: Amazon,; Cloud Computing,; Tech News,; Technology,; Web Development
Categories Via RSS |: News,; Tech News,; Technology
Publication Date |: Aug 14, 2022
Episode Duration |: 00:17:31

Neuraflash is an AWS Partner that applies artificial intelligence and data-powered experiences to help customers transform their customer service by making the experience faster, more personalized, and connected across channels. In this special series episode, AWS Director of Partner, Jen Walsh Fisher is joined by NeuraFlash Sr. VP John Heater, to understand why Interactive Voice Repsonse flows (IVRs) are so important to the Contact Center and brand perception, and how the IVR Migration Tool can help organizations transform their customer service experience. Get started - https://aws.amazon.com/partners/featured/contact-center/ Leave us feedback - https://bit.ly/3zZTMZh

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