Make your Google Profile do more, and a look at how a chatbot plug-in may be selling your potential clients to other firms. ----- Having a strong online presence is essential when marketing your practice, and your Google Business profile is a critical component in any good marketing strategy. But, even if you have a “totally awesome” profile, don’t you kind of wish yours was doing better? SAY NO MORE! Gyi and Conrad share their top 5 tips for how to really make yours stand out from the crowd. And then — you’ve heard it a million times: automation is here to make your practice easier and more efficient. And it absolutely can. But sometimes the devil is in the details (e.g. read the damn fine print, people). The guys explore a troubling story of Ngage, a chat vendor service that’s growing in popularity, but raises serious ethical concerns and frankly, may just piss off your clients. The News: A big merger in the legal world as Fastcase merges with vLex. Another sign of the artificial intelligence craze? Darren Shaw’s local search ranking results are out. Learn what you’re doing right, (and wrong). The newest Near Media study looks at the reality of “going viral” and rankings. Does “viral” really matter in the keyword universe? Mentioned in This Episode: Mass Torts Made Perfect seminar Fastcase merges with vLex, Reuters Fastcase vLex Bob Ambrogi Darren Shaw’s local search ranking results 2023 Michael Mogill Game Changing Attorney Podcast Near Media Joy Hawkins on Google reviews Google local services ads Conrad Saam’s take on chat leads and your provider Leadferno Ngage Live Chat LHLM on Apple podcasts, leave a review Lunch Hour Legal Marketing now on YouTube Lunch Hour Legal Marketing on TikTok