Podknife - #468: [Amazon Connect #4] Anticipatory Customer Service with Artificial Intelligence and Machine Learning by AWS Podcast

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#468: [Amazon Connect #4] Anticipatory Customer Service with Artificial Intelligence and Machine Learning

Podcast |: AWS Podcast
Publisher |: Amazon Web Services
Media Type |: audio
Podknife tags |: Amazon,; Cloud Computing,; Tech News,; Technology,; Web Development
Categories Via RSS |: News,; Tech News,; Technology
Publication Date |: Aug 22, 2021
Episode Duration |: 00:16:29

Explore the power of AI and ML to deliver real-time customer insights that help you deliver better experiences. The ability to anticipate and respond to customer needs in real-time can be a game-changer in helping businesses deliver exceptional customer experiences. Shalesa Charron, Principle Partner Development Specialist at Amazon Connect, shares how the latest Amazon Connect innovations in Artificial Intelligence and Machine Learning deliver personalized and dynamic customer interactions. Register for the VoiceFoundry webinar: https://bit.ly/3y2l0tX Register for the ServiceNow webinar: https://bit.ly/3D6YGDp Download the Amazon Connect infographic: https://bit.ly/3D5Zkkf

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