Podknife - #462: [Amazon Connect #3] Adapting quickly to deliver exceptional customer experiences by AWS Podcast

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#462: [Amazon Connect #3] Adapting quickly to deliver exceptional customer experiences

Podcast |: AWS Podcast
Publisher |: Amazon Web Services
Media Type |: audio
Podknife tags |: Amazon,; Cloud Computing,; Tech News,; Technology,; Web Development
Categories Via RSS |: News,; Tech News,; Technology
Publication Date |: Jul 25, 2021
Episode Duration |: 00:13:19

Organizations of every size have had to pivot quickly to keep up and adapt to the changes carried over from 2020, and that need is particularly important to small and medium-sized organizations. Join Shalesa Charron, Principal Partner Development Specialist at Amazon Connect, as she shares how an omnichannel cloud contact center can improve experiences for customers, agents, and managers alike. Learn more about Amazon Connect: https://aws.amazon.com/connect/

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