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After recently painting my kitchen & visiting Bunnings about 3 times a week, it got me thinking about WHY Bunnings has become a household name & the #1 go-to for DIY.
So, in this episode, I'm unpacking 3 different ways Bunnings nail their customer experience, which have established Bunnings as such a success in the market. Alongside these elements, I've got some tips as to how you can integrate these concepts into your own marketing & customer experience strategy
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