If you want to improve your profits in your restaurant, Pilar is your go-to expert. She is the Founder of Pendulo, which supports independent restaurants, pubs and cafes to be more profitable with our software, consultancy and tailor-made solutions.

In this interview, we explore why so many businesses operate on losses, Pilar’s experience of “starting from scratch” after losing all of her customers’ data, the power of building strong relationships, and the importance of supporting your local community. 

Links:

‘One Minute Manager’ by Kenneth Blanchard and Spencer Johnson: https://www.amazon.com/dp/074350917X

‘Who Moved My Cheese’ by Kenneth Blanchard and Spencer Johnson: https://www.amazon.com/dp/B07F7LS2ZW

‘Great Game of Business’ by Bo Burlingham and Jack Stack: https://www.amazon.com/dp/0385348339 

Pendulo: https://penduloforce.com/ 

Pilar’s LinkedIn: https://uk.linkedin.com/in/pilargarcia-penduloforce

Connect with the podcast:

designer-2784.ck.page/40ada1483a">Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.

This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy