Olivia Nottebohm is the Chief Revenue Officer @ Notion where she leads the Sales, Marketing, Customer Success and Customer Experience teams. Prior to Notion, Olivia was the COO @ Dropbox where she achieved the first 4 quarters of profitable growth. Before Dropbox Olivia spent over 5 years at Google including as VP Cloud GTM Operations and Global SMB Sales. Finally, before Google, Olivia spent a whopping 15 years at McKinsey & Company.

In Today’s Episode with Olivia Nottebohm You Will Learn:

1.) Origins:

• How Olivia made her way into the world of startups and tech?
• What are 1-2 big takeaways Olivia has from her 5+ years at Google? How have they shaped her operating mindset today?
• How does Olivia balance her love for analysis and data with speed and agility of decisions?

2.) Good vs Great Operations (Ops):

• What does great ops really mean to Olivia? What are the 1-2 things founders can implement today to improve their ops immediately?
• What are the core mistakes founders make when instilling ops for the first time?
• How does Olivia coordinate the global Notion team to be as effective as possible?
• What has worked? What has not worked?

3.) The Hiring Process:

• Why does Olivia believe all leaders will have to accept they will not have all the talent they need over the coming years?
• With that in mind, is it best to hire B players or always keep the bar high? If and when can the bar be lowered?
• How does Olivia construct the hiring process? What are the core questions she will always ask?
• What is the secret to great referencing? How does Olivia enable the other side to feel safe telling her everything they know about the candidate?

4.) Cross-Functional Communication:

• How does Olivia advise founders on the best way to get different functions working together?
• What works? What does not? What are some big mistakes Olivia sees over and over?
• At what point in company scaling does this comms begin to breakdown?

Item’s Mentioned In Today’s Episode with Olivia Nottebohm

Grow Fast or Die Slow: The role of profitability in sustainable growth