When you think about inclusive environment design, you might think about creating gender neutral toilets. But what about creating toilets accessible for guide dogs too?

If you’re a gay man and a disabled person, where do you go when your LGBTQ+ ERG and your Disability ERG host an event on the same night?

In turns out, often our well intentioned inclusion strategies can be exclusive. 

Toby Mildon is a Diversity and Inclusion Architect at MILDON, formerly D&I lead at Deloitte and the BBC, and a pioneer of intersectionality.

We chatted to Toby about:

• The problem with tackling D&I one underrepresented group at a time
• How to navigate the tension between benefits that are genuinely inclusive and those that are naturally exclusive, like childcare supplements
• His thoughts on “people-first” language (and inclusive language in general)

Watch out for Toby’s forthcoming book due out in Autumn 2019, tentatively titled Inclusive Growth.