Running a business ain't easy in any economic climate. Right now, many owners appreciate committed staff more than ever!  In this episode you'll hear from Alee at Artful Tea in Santa Fe.  She's been with them for about two years, and is often the face of the business--working the front counter, and now talking on the phone. Being able to connect with tea lovers is no different than servers and bartenders these days. Listen for good culture. It starts with great people on a team, who commit to sharing the message of that business.