Respect, collaboration and listening are some of the key attributes of the culture at Sightline Hospitality. It’s a third-party management company that redefines hotel management and has supported its employees “like a family” over the pandemic. The company’s President, Kirk Pederson, joins me to share how their business is refining and redefining hospitality through its strong employee culture.

Catch some of Kirk’s sound advice when it comes to building an environment that leaves his staff feeling respected, trusted and empowered. We also touch on throwback brands, how to grow through word-of-mouth, what it’s like operating as a third party, and how you can make your own “work family”.

Links:

‘Good To Great’ by Jim Collins: https://www.amazon.com/dp/0066620996 

175 Nisha Katona, Founder and CEO at Mowgli, on Big Plans for Small Businesses: https://www.hospitalitymavericks.com/175-nisha-katona-founder-and-ceo-at-mowgli-on-big-plans-for-small-businesses/ 

Sightline Hospitality: https://sightlinehospitality.com/

Kirk’s LinkedIn: https://www.linkedin.com/in/kirk-pederson-828357b7/ 

Connect with the podcast:

designer-2784.ck.page/40ada1483a">Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.

📚 Get your FREE copy of the white paper: "The Six Tenets of Agile Hospitality - 6 Tenets Every Leader Needs to Survive and Thrive in the New Era of Hospitality here

This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyChartable - https://chartable.com/privacy