Wishing and hoping - for more profitable restaurants, cafes, hotels, clubs and bars. More efficient, less stress on the managers, better profit margins, more enjoyable to visit and more attractive to the quality staff we want to find. I’ve based this podcast on discussions with many business operators and podcast guests over the last 12 months – I’m getting it off my chest!

Looking at better ways to manage figures, bookkeeping and profit margins, management skills, employees and marketing. With great uncertainty in the world economy and widespread conflict, now’s the time to strengthen our foundations and increase the quality of what we serve. A strong business can offer high-quality hospitality. Use the comments and me know what’s on your wishlist for 2016.