This is the second show in our “Not Just Nuts and Bolts” series, in partnership with Fastenal.

Last week in Episode 1, ‘Innovation at Work,’ I spoke to Dan, President and CEO at Fastenal to find out exactly who Fastenal are, what they do and how they’ve evolved to become a global company, with a local focus, who are much more than just nuts and bolts.

Today in Episode 2, ‘Bring Us Your Problems,’ we’re chatting with Kris Van Dalen and taking a closer look at Fastenal’s onsite solutions, their response to the COVID-19 crisis and how we can prepare our businesses and supply chains for the future.

IN THIS EPISODE WE DISCUSS:

[01.05] Kris’s career at Fastenal, and how the scope of their offering might just surprise you.

[02.47] Fastenal’s comprehensive COVID-19 response – which became far more than simply delivering PPE.

“The problem became much more than just the availability of an item.”

[07.37] How the COVID crisis has taught us why it’s so important to have trusted supply chain partners in place before a crisis happens.

“Our evolution is hinged on relationship-building, and the management of those relationships.”

[12.00] What Fastenal’s on-site model looks like and how it changes to meet customer needs.

[17.44] How Fastenal’s local presence and decentralized decision making helped to keep customers afloat during the COVID crisis.

“Their success is what drives ours.”

[23.19] A closer look at Fastenal’s ‘last mile’ system and why they do it differently.

[28.55] How we can future-proof our supply chains.

“Supplier integration, tighter partnerships – those are the key to future-proofing supply chain.”

[31.10] The future of supply chain and how Fastenal is well positioned to help facilitate it.

RESOURCES AND LINKS MENTIONED:

Head over to Fastenal’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.