In this episode, Heather speaks with Dustin Yowell, Director of Operations for Mercy Health Systems about his leadership style on humility and admitting mistakes, a time when he was not the best version of himself and his perspective on resilience in leadership.

 

Key takeaways: 

*Humility in leadership is essential

*Setting goals and being clear about expectations is not the opposite of leading with heart but it is leading that way

*Focus on enduring past the pandemic