In this episode, Heather talks to Adam Hermanson, Founder of Integration Design Group about his drive to lead, the importance of passing on what he calls “praise notes” to employees, a time when he was not the best leader he could be and much more.

Key takeaways:

• Always go out of the way to praise those you lead and pass it on from customers too
• Our economy is built on an exchange of trust, not just dollars and cents
• Don’t be afraid to step out of the boat. This helps build more resilience in the long haul even if things don’t go well.
• Working from home opened a window into the lives of our employees. Take a look in.
• Working from home also awakens us to the graces of imperfection and humanity