In this episode, Heather speaks with Stephen Christopher about his leadership style, where his drive to lead come from, about a time when he allowed himself to hold onto an employee who was not open to change and what he did to come out of that circumstance and what he does now to stop himself for doing that. Key takeaways: Set aside time to be with people who just need to talk Look for the greatness in people, but they have to want to improve Be a student of learning All your people to be their greatest selves