Most staff are happy with things just the way they are: they’ve built their life around the roster, the work rhythm, the other employees and what makes the boss happy (or not). When you want to make changes there is sure to be some resistance, but if costs are rising, there’s not much choice.

In this podcast, Ken Burgin covers a wide range of staff management changes – from recruitment to rostering, training, accountability and teamwork. Plus bonuses, pay rates and even social media policies. Regular, steady change will keep you ahead of the competition and positioned as the best place to work. Don’t forget to also check the Staff Management Dept at Profitable Hospitality, and the huge number of downloads – all available 24/7.