So many meetings don’t work – too long or too short, some people talk too much, others say nothing. Important decisions may be forgotten or ignored, and accountability is avoided. Typical meetings in a restaurant, bar or hotel could be the ten minute pre-shift gathering, half an hour each week for the management team, or a monthly meeting for all staff, designed for education and updates – they can all be very useful.

In this interview Ken Burgin talks with Cindy Tonkin, the consultant’s consultant. She’s worked in many business settings – large, small, serious corporate and informal small operations. She brings great energy and creativity to this discussion, and will help make meetings a regular, productive and appreciated part of your management. She has also gathered for us a number of recommended articles on meetings – check them out and all the resources on her website.

You can also hear Cindy in Podcast #72 on How to Be a Successful Restaurant and Bar Consultant, and check here website The Consultant’s Consultant.