Have you ever had emotion interfere with a possible resolution or interfere in a conflict situation? If you’re like most people, the answer is almost certainly ‘yes’. Some people believe emotion is a valuable tool in facing conflict while others argue that emotion has no place in negotiations. The truth is, if you are in a negotiating situation, emotions can be your friend or foe. In addition to material interests at stake in any negotiation, people also have emotional needs. So, ignore emotions at your peril!

In this episode, Cindy talks about how to effectively use emotion to your advantage in negotiations and how to avoid having emotion use you.

You’ll explore 9 key Negotiation Emotional Do’s and Don’ts including:

• Do self-regulate
• Do practice tactical empathy
• Do get them to agree with you
• Do let them think they are in control
• Do mirror their words
• Don’t go for a yes
• Don’t underestimate the role of emotional intelligence
• Don’t let yourself get thrown off balance in the negotiation
• Don’t enter into the negotiation without thinking of your feelings at the end

You’ll also come away with some game-changing questions you can ask yourself before going into your negotiation to show up with strong emotional intelligence and increase your chances of getting what you want and deserve.  

Check out our Women on Purpose website at www.womeonpurpose.ca to find free resources on negotiating including topics touched on in this podcast like Using Silence in Negotiations and Knowing Your BATNA

Also make sure to join our Women on purpose community at https://www.facebook.com/groups/Womenonpurposecommunity/

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