Podknife - 006: Shock Tactics to Improve Customer Service by Profitable Hospitality Podcast

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006: Shock Tactics to Improve Customer Service

Podcast |: Profitable Hospitality Podcast
Publisher |: Ken Burgin
Media Type |: audio
Podknife tags |: Business,; Food,; Hospitality,; Interview,; Management & Marketing
Categories Via RSS |: Arts,; Business,; Food,; Management & Marketing
Publication Date |: Dec 10, 2012
Episode Duration |: 00:19:24

Do your staff understand what's involved in delivering high quality customer service? Here are two very effective ways to demonstrate the issues and train for better delivery.

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